Live 1 on 1 webcam chat free
More than 1,000 customers rely on Userlike, a Germany-based live chat support solution.Their servers are also in Germany, which makes them a particularly attractive solution for customers in the European Union.Recommendable for: everyone who has the necessary budget, needs a reliable live chat and wants to take advantage of their plentiful features (help desk, apps etc.).Try it for free (extended 60-day trial with 30% off) The company, funded by Y Combinator, counts 12,000 customers and has been around since 2009.Running a business online, you now have access to more support and sales channels than ever.From phone to email, social media like Twitter and Facebook and even Whatsapp, there is no shortage of ways in which you can communicate with your users and customers.Canned messages (shortcuts): these are pre-written answers to regular questions that you can just bring up with a shortcut or in a few clicks.They can save you time, but can also make users doubt they are talking to a real person, so better use them sparingly.
Where they should improve: They do most things right, however, there are some slight improvements that we’d like to see: there are no native apps for i OS or Android (neither is there a software for PC or Mac).Their history dates back to 2002 and today, 24,000 customers use their product. And indeed they make it easy to like their product.It’s extremely feature-rich and offers a slick interface that makes interacting with the product a breeze.Your agent can also see a list of users on the website and approach them with a question, like in a real store.It’s also worth noting that these days, live chat installation is relatively painless.