Symantec endpoint definitions not updating

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Other details, such as policy updates, enable/disable features, etc all work from the server to the client.

It appears to be just the Anti Virus/etc definitions that are not being updated - and it "seems" like they are not being put in the right place by Live Update or something else. Hi ascendinternet, If you click "Download Live Update Content" above "Show Live Update Satatus" does anything happen? Do any of the clients have up to date deffinitions?

As far as I understand it, the folder C:\Program Files\Symantec\Endpoint Protection Manager\Inetpub\content is where clients get updates from ... Live Update put's it's stuff in C:\Documents and Settings\All Users\Application Data\Symantec\Live Update\D After 2 days of trying and 2.5 hours on the phone to Symantec support, it was not possible to get Endpoint Protection working on our server (we only have one server).

It worked perfectly on my laptop but that's not a suitable location for it.

The reason I wanted you to try live update on the client computer is so we can identify if the client is being managed or not. Since you can send instructions to the clients, obviously the clients are being managed.The folder "\Documents and Settings\All Users\Application Data\Symantec\Live Update\Downloads" has lots of folders, but "\Program Files\Symantec\Endpoint Protection Manager\Inetpub\content" is empty except for an empty "Content Info.txt" file.I have reinstalled both manager and client, I have searched this forum and Google but have found nothing that helps!Do you wonder if your IT business is truly profitable or if you should raise your prices?Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. I have run a number of tests that I found in one of the Symantec documents, to test the client - server communication and all appears to be OK.

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